noobPrivacy Policy
This page describes what we collect when you use noob and how we keep that data protected. When you access our platform on Android or iOS, create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place a bet on Liga 1, live casino, or any other market, we collect certain information about you. We take your privacy seriously and process all data according to this policy.
We collect data for three purposes: to verify your identity (KYC), to process your payments, and to operate our platform safely. We do not sell your data to marketing firms or data brokers. We share it only with trusted payment processors, fraud-prevention services, and where required by law. Your account information stays encrypted at rest and in transit, and we limit access to authorized staff only.
Read this policy to understand what we collect, how we use it, your rights, and how to contact us if you have concerns.
What Data We Collect at noob
Account Information
When you register on noob, we ask for your email address, phone number, and a password of your choice. We use your email to send account notifications, password resets, and payment receipts. We use your phone number to send two-factor authentication codes and to verify your identity during the KYC process. We never share your email or phone with third parties outside our payment and fraud-prevention partners.
Identity Verification Data
To comply with anti-money-laundering regulations and to prevent fraud, we ask for your full name, date of birth, and a scan of a valid ID—passport, national ID card, or driver's license. We process this information only for verification purposes. Once we verify you, we store the ID scan securely and do not use it for any other purpose. Your date of birth helps us confirm your age and prevent account takeover.
Payment Information
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction from our payment partner. We do not store your e-wallet credentials or passwords. When you use a bank virtual account for mobile banking, local payment, online payment, or e-wallet transfers, we store your account number so we can credit deposits and process withdrawals. We encrypt all payment data and never display full account numbers on your dashboard.
Activity Data
We collect and store records of your bets, spins, live-casino sessions, and sports wagers on noob. We track your login times, your device type (Android or iOS), your IP address, and your network type (Wi-Fi or mobile). We use this data to detect fraud, prevent unauthorized access, and improve our platform's stability. Your activity data helps us understand usage patterns so we can optimize performance in cities like Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta.
Cookies and Similar Technologies
We use cookies and local-storage files on your device to keep you logged in, remember your preferences, and track your session. These are not sold to advertisers. We do not use cookies for retargeting ads outside our platform. If you clear your browser cookies, you will be logged out and will need to log in again. You can disable cookies in your browser settings, but this may affect noob's functionality.
Third-Party Processors
We share your data with trusted third-party service providers who help us operate noob. These include payment processors (who process mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), fraud-detection services, and cloud-hosting providers. We contractually require these partners to protect your data and use it only for the services we've contracted. We do not permit them to sell your data or use it for their own marketing.
Our noob Data Protection and Your Rights
How We Protect Your Data
We encrypt your account information using industry-standard TLS (Transport Layer Security). Your password is hashed and salted so we cannot read it even if our database were compromised. We use two-factor authentication to prevent unauthorized access. We conduct regular security audits and penetration testing. We limit staff access to your data to authorized personnel only, and we log all access for compliance.
Our servers may sit outside your jurisdiction—we use cloud hosting in multiple regions for redundancy and performance. By using noob, you consent to your data being stored and processed outside Indonesia if necessary. We maintain data-protection standards equivalent to Indonesian law in all regions where we store data.
Data Retention on noob
We retain your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial regulations, then delete them securely.
Your Rights
You have the right to access, correct, or delete your personal data. You can request a copy of all data we hold about you. You can ask us to correct inaccurate information. You can request account deletion (though we will retain transaction records as required by law). You can opt out of non-essential emails (though we will still send transaction receipts and security alerts). To exercise these rights, contact our support team via email through the noob website.
Legal Disclosure
We may disclose your data if required by law—for example, if served with a valid court order or if we believe in good faith that disclosure is necessary to prevent fraud, protect safety, or comply with government requests. We will notify you of such requests unless legally prohibited from doing so.
Contact noob
If you have questions about this privacy policy, how we use your data, or wish to exercise your rights, contact us via email through the noob website. We will respond within five business days. If you believe we have mishandled your data, you may file a complaint with the appropriate data-protection authority in your jurisdiction.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or by displaying a notice on the noob platform. Your continued use of noob after changes take effect constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.
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